Privacy Policy for aCure Private Hospital AB

Handling of information

When you are a patient at aCure Private Hospital in connection with examination, diagnostics, and treatment, aCure Private Hospital, as the data controller, collects and processes a range of personal information about you.

We need your personal information to ensure you receive the best possible treatment.

Below is a description of how aCure Private Hospital uses and discloses your personal information.

Types of information

aCure Private Hospital may collect and process the following types of personal data about you:

Common personal information:

 - Name, address, email address, phone number, social security number, gender, family relationships, and social relationships, referring institution, work relationships, and education.

Sensitive personal information:

  - Health information:
   - Medical records
   - Test results and medical tests
   - X-ray images, scanning results, etc.
 - Sexual relationships, race or ethnic origin, as well as religious beliefs. 
The information is only collected and processed to the extent necessary to ensure your care.

In some cases, we may collect personal data about you from other healthcare professionals, such as hospitals, referring doctors, or through lookups in electronic medical record systems. We process the obtained information in accordance with this privacy policy.


The purpose of collecting and processing your personal data is to offer you the best possible healthcare. Your personal information is processed securely, and health information is handled in accordance with the "Regulation on Authorized Healthcare Professionals' Patient Records."

The disclosure of health information is often crucial for successful treatment and a cohesive process. Information may only be collected/transmitted to the extent necessary. Therefore, the staff will always assess relevant information to be forwarded.

We process your personal data for the following purposes:
 - Our examination, diagnosis, and treatment of you
 - Preparation of medical certificates
 - Preparation of certificates for use by authorities, insurance companies, etc.
 - Communication with or referral to other healthcare professionals, doctors, hospitals, or hospital laboratories
 - Prescription of medications, including issuing prescriptions
 - Reporting to clinical quality databases
 - Reporting of laboratory samples to hospital laboratories
 - For billing purposes/billing
 - Fulfilling our obligations under current legislation, including the EU General Data Protection Regulation, the Data Protection Act, and other relevant healthcare legislation, for example:
   - Documentation obligation
   - Fulfillment of basic principles for the processing of personal data and legal basis for the processing
   - Implementation and maintenance of technical and organizational security measures, including but not limited to preventing unauthorized access to systems and information, preventing the reception or distribution of malicious code, stopping denial-of-service attacks, and protecting computer systems and electronic communication systems from harm
   - Investigation of suspicion or awareness of security breaches and reporting to individuals and authorities
   - Handling inquiries and complaints from registered individuals and others
   - Handling inspections and inquiries from regulatory authorities
   - Handling disputes with registered individuals and third parties
   - Statistical studies and scientific research


It is voluntary if you want to provide aCure Private Hospital with this personal information. If you do not provide us with this information, we cannot be sure that we can fulfill the purposes mentioned above, and therefore, in some cases, we may not be able to examine, diagnose, or treat you.

Disclosure of personal data

To the extent necessary for the specific examination, diagnosis, or treatment of you, your personal data will be shared with the following recipients:

 - The information is shared with other healthcare professionals if it is necessary for the current treatment process.
 - The information is shared with other authorities, clinical quality databases, the Danish vaccination register, the Danish Patient Safety Authority, the National Prescription Database, the Police, social services, and the Danish Labour Market Insurance, to the extent required by current legislation.
 - When referring patients, information is shared with the healthcare professionals to whom the referral has been sent.
 - In the reporting of laboratory samples, the samples are sent to hospital laboratories.
 - In the reporting of information related to billing for patient care, the information is sent to the regional billing offices or insurance companies.
 - In the prescription of medications, the information is sent to the country's pharmacies and the Danish Medicines Agency via the prescription server.
 - In reporting to clinical quality databases.
 - In the disclosure of discharge summaries, the information is sent to the referring doctor and, in some cases, the referring hospital.
 - In other cases, information is shared with family members.

Storage time

We retain personal data for as long as necessary to fulfill the purposes stated above. However, we are obligated to retain them for at least 10 years after the latest addition to the journal. There may be cases where we are required to keep your personal data for a longer period, such as in connection with a complaint or compensation case, in which case the data will be retained until the matter is conclusively resolved.

Your rights

You have - within the limits of the law - certain rights, including the right to access personal data, the right to correct inaccurate information, the right to erasure of information, the right to restriction of information, the right to data portability, the right to object to the processing of personal data, including in relation to automated individual decision-making ('profiling').

You also have the right to lodge a complaint with a competent supervisory authority, including Datatilsynet.

Cookie Policy at aCure Private Hospital A/S.


When you visit our website, information about you is collected, which is used to customize and improve our content, as well as to enhance the value of the ads displayed on the page. If you do not want information to be collected about you, you should delete your cookies and refrain from using the website further. In the following sections, we have provided a detailed description of the information collected, its purpose, and which third parties have access to it.


The website uses "cookies," which are text files stored on your computer, mobile, or similar device with the purpose of recognizing you, remembering settings, performing statistics, and targeting ads. However, cookies cannot contain malicious code such as viruses.

It is possible for you to delete or block cookies. You can do so by following this guide:

If you follow the guide and delete or block cookies, the ads you see may become less relevant to you, while appearing more frequently. At the same time, you may risk that the website does not function optimally, and there may be content that you cannot access.

Cookie Overview:

Error: The domain ACUREPH.DK is not authorized to display the cookie declaration for domain group ID 8476a9c0-0827-42f5-b315-b72b34f6051d. Add it to the domain group in Cookiebot Manager to approve the domain.

Personal Information


Personal information is any form of information that, to some extent, can be attributed to you. When you use our website, we collect and process various types of such data. This can occur through regular interactions on the website, such as when you sign up for our newsletter, participate in a contest/survey, register as a new user/subscriber, or engage in other services or purchases through our website.

We typically collect and process the following types of information: a unique ID and technical information about your computer, tablet, or mobile phone, your IP address, geographical location, and the pages you click on. To the extent you explicitly consent and provide the information yourself, we also process: name, phone number, email address, address, and payment information. This usually happens when you create an account or make a purchase on the website.


We process your personal information securely and confidentially in accordance with applicable legislation, including the General Data Protection Regulation (GDPR) and data protection laws. Your data will only be used for the purpose for which it was collected and will be deleted when this purpose has been achieved or is no longer relevant. We have implemented technical and organizational measures to prevent your data from being accidentally or unlawfully deleted, disclosed, lost, altered, or accessed by unauthorized individuals, abused, or otherwise processed in violation of the law.


The information is used to identify you as a user and show you ads that are most relevant to you, record your purchases and payments, and deliver the services you have requested, such as receiving newsletters. Additionally, we use the information to optimize and improve our services and content.

Storage Period

We retain information for the period allowed by legislation, and we delete it when it is no longer necessary or relevant. The retention period depends on the type of information and the purpose of storage. Therefore, it is not possible to provide a general timeframe for when information is deleted.

Disclosure of Information

Data about your usage of the website, the ads you receive and possibly click on, geographic location, gender, age segment, etc., may be shared with third parties to the extent that the information is known and if we use third parties. You can see which third parties are involved in the Cookies section above. The information is used for targeted marketing.

We also use a number of third parties for the storage and processing of data. These entities only process information on our behalf and are not allowed to use it for their own purposes.

Disclosure of personal information such as name and email, etc., will only occur if you provide your consent. We only use data processors within the EU or in countries that can provide sufficient protection for your data.

Transparency and Complaints

You have the right to know what personal information we process about you in a standard format (data portability). You also have the right to object to the use of the data at any time. You can also withdraw your consent for the processing of your data. If the data processed about you is incorrect, you have the right to have it corrected or deleted. Requests for this can be sent to: If you wish to complain about our processing of your personal information, you also have the option to contact Datatilsynet. If you no longer want us to process your personal information, or if you want to restrict the processing of your personal information, you can also send us a request for this to the above email address.


The website is owned and published by:

Company: aCure Private Hospital A/S
Address: Jægersborgvej 64-66, 2800 Kgs. Lyngby
Phone: +45 73 70 67 01

Contact info

Jægersborgvej 64-66, 2800 Kgs. Lyngby
Phone: +45 73 70 67 01

Opening hours:

Monday - Friday: 8:00-15:30
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